Join the E-Bike

CYCLE One and RadRunner

Rent an E-Bike today

Your benefits

Delivery E-Bike

Stylish, top-of-the-range, multi-purpose E-Bikes.

Service included

Ride worry-free: we’ll take care of repairs and maintenance.

Flexible subscription

No upfront investment. Pay on a monthly basis.

 Follow these simple steps to start riding now

CYCLE One under a berlin bridge

Choose your favourite model and plan.


Select a convenient pickup slot.


Pay for your subscription.


Collect your E-Bike and enjoy the ride.


Need repairs? Schedule an appointment in our App.

Subscribe now,
cancel anytime



This isn’t just a passenger utility electric bike – it’s a moped-style E-Bike that feels like a scooter and is sure to get you from A to B with a smile on your face. The RadRunner is best suited for adventures in the town or commuting in style.





up to 80km


6 hrs


25 km/h


Single speed




166 kg




Phone holder

Our Stores

MAYD Courier Berlin

Lobeckstraße 36, 10696 Berlin

09:00 – 17:30, Mon – Fri

Our FAQs

What is the minimum age to rent an E-Bike?
You must be at least 18 years old.

Am I allowed to share my E-Bike with someone else, or rent it out to them?
No, only the rider who has signed the rental contract with us is allowed to use the bike.

How do I charge my E-Bike?
Your E-Bike is provided with a charging cable by us.

How much does it cost to fully charge the battery?
The costs may vary and depend on your utility provider. You should assume 0.5 – 0.8 kWh per full charge, depending on the battery type.

Is it possible to rent an E-Bike for only a couple of days or for the weekend?
No. The minimum rental term is currently 6 months.

Is it possible to rent more than one E-Bike?
No. Only one E-Bike can be rented per person.
Do you offer E-Bike leasing for corporates and employees?
Yes. Leasing an E-Bike through your employer can be up to 50% cheaper. In case you are interested, please reach out to 

I have an issue with my bike, what should I do?
In our App, click on “Appointments” to report your problem, then use the calendar function to make an appointment with us in the following 7 business days.

How much time does a service appointment take?
Service appointments take 30 minutes and are handled by our experienced bike mechanics. To ensure that everything works smoothly and so that our mechanics have enough time for your E-Bike, please be on time for the agreed appointment.

What if the damage is so significant that the repair will take longer?
If the repair of your E-Bike will take a long time, we can provide you with a replacement E-Bike, subject to availability, so that you are back on the road again quickly.

Who covers the service costs?
It depends on the type of damage. If it is normal wear and tear resulting from ordinary use, we will always cover the cost of the repair and you have nothing to worry about.

If repairs are required as a result of an accident, the party at fault for the accident is liable.

What is the “Peace of Mind” package?
The “Peace of Mind” package is an additional cover for your vehicle and is included in your monthly fee. This reduces your deductible in case of damage and theft of the E-bike, e.g. up to € 0 in case of irreparable damage as a result of an accident, given the battery is still intact.

For damages to the E-Bike, you will need to submit an accident report, explaining in detail how the damages happened, to our team on-site or via our App. Please be aware that intentional damage and gross negligence are not covered by the additional protection of the “Peace of Mind” package.

For thefts, an official police report will always be required. Note that only thefts of a securely locked E-Bike are covered under the “Peace of Mind” package.

More information can be found in our T&C.

When will the E-Bike rent be debited?
The debit for the monthly amount will be made in advance. The rent will be debited for the first time on the day of your registration. This day will become your monthly billing date.

Example: You register on June 3. On that day the rent will be debited for the first time. Your billing date will therefore always be the 3rd of every month.

Please make sure that you have sufficient funds in your account or available through your credit card on the billing date.

What are the payment options?
All you need is a valid credit or debit card. Your rent can be paid for by online card payment or by direct debit (SEPA direct debit). Please note that SEPA payments can take up to 5 business days to process. 

What happens if my rent cannot be debited?
Please make sure that you have sufficient funds in your account or available through your credit card on the billing date.

Should we be unable to debit rent from your designated payment method, we reserve the right to partner with an external agency to collect the outstanding amounts. This may lead to withdrawal of your E-Bike.

Further information can be found in our T&C.

Is there an option to buy my vehicle?
Absolutely! You can purchase the bike after the minimum contract period has expired. Let us know if you want to take over your ride so we can make you an individual offer. Contact us at

What should I do if I am involved in an accident?
Irrespective of who is at fault, please always contact the local police and – in case your E-Bike is damaged – contact us thereafter.

Damages to your E-Bike are covered by our “Peace of Mind” package, as long as they are not the result of intentional damage or gross negligence. Find out more under the section “Peace of Mind”.

What should I do if my E-Bike has been stolen?
As soon as you discover your E-Bike has been stolen, you must immediately report the theft to the local police.

Once you have the official police theft report, send it to us or bring it to your CYCLE store (please note: a report confirmation is not a valid police report). You need to contact us with the police theft report within a maximum of 24 hours of discovering your E-Bike was stolen. The theft report must contain the following information: the place and date of the theft, the internal CYCLE number of the bicycle and whether the bicycle was locked at the time of the theft. Reports which do not include this information are invalid. 

Berlin only: Use online reporting tool “Internetwache Polizei Berlin“.

In addition, we will ask you to bring back the key of your E-Bike’s lock to our location to prove that your E-Bike was securely locked at the time of the theft. In case you have lost the keys, you will have to pay the compensation as stated in the T&C. If your E-Bike was securely locked, we will cover the costs of replacement in full or partially. Find out more under the section “Peace of Mind” package.

I lost my battery. What do I have to do?
Please reach out to our team for assistance. In any case, you will be charged compensation. More information can be found in our T&C.

I lost my key. What now?
Please reach out to our team to inquire about a replacement key or lock. In any case, you will be charged compensation for the lost key. More information can be found in our T&C.

My kids bike seat got stolen. What now?
Unfortunately this accessory is not covered by our “Peace of Mind” package.

Is there a minimum term in the contract?
Yes. The minimum term is 6 months.

I would like to cancel my subscription. What do I have to do?
In our App, you can always cancel your subscription for the next billing period until 24 hours prior to the next billing date.

Should you have registered for a subscription with a minimum rental duration, you will need to wait first until this period is over.

Return your E-Bike with charging cable or other rented accessories BEFORE your next billing date, during our opening hours. At the latest, your E-Bike needs to be returned to us on the day before your next billing date. Please note that we are not open on weekends.

In case of non-compliance, your rental will be automatically extended for another month.

Is there a cancellation period?
The cancellation may depend on your subscription, but is normally 24 hours before the end of your current billing period.

Where can I pick up the vehicle or return it?
After you have made an appointment, you can pick up or return the E-Bike at our location in your city.

When returning your E-Bike, it should be in the same condition as when you received it, and the battery should be fully charged.s